Mike is the Chief Customer Officer at Royal Mail. Before that, he was a Chief Commercial Officer at Doddle for around 10 years, where he was part of the team that successfully scaled an OOH technology business. He will eplore the strategic shift needed to put the parcel recipient first and drive long-term growth.

Jon is the Chief Growth Officer at stampfree.ai, having previously pioneered sustainable last mile delivery in the UK with Zedify. He will outline how adopting low/no code, user-centric technology protects revenue and significantly increases C2X capacity

Simon Seeger is a logistics industry expert and serial entrepreneur with a passion for revolutionizing last mile delivery. As the founder of Bettermile, he has developed a cutting-edge SaaS solution that dynamically optimises delivery routes in real time, leading to increased productivity and enhancing customer experience across different countries.

Sam is the CEO & Founder at Hubbox. Since founding the company, Sam has grown HubBox into the go-to out-of-home delivery partner for over 3,000 retailers worldwide, including Macy's, Gap, Selfridges, and Nespresso. He will join the panel discussion on driving adoption of out-of-home infrastructure.

Markus Neumayer is the Group COO at Packeta, overseeing operations across high-volume European markets. A former German Air Force Officer and Amazon operations leader - where he managed regional last-mile delivery of over 250 million parcels annually - Markus brings deep expertise in driving operational excellence, balancing customer-centric demand, and optimizing last-mile delivery costs.